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24 Hour Power Outage Contact Information

In the event you experience an outage, please call your TDSP (Transmission / Distribution Service Providers) for assistance. You may also view their Outage Tracker maps by clicking on the links below.

  • CenterPoint Energy: (713) 207-2222 or 800-332-7143 / Outage Map & Information
  • Oncor Electric Delivery (formerly TXU): (888) 313-4747 / Outage Map & Information
  • Texas New Mexico Power: (888) 866-7456 / Outage Map & Information
  • AEP Texas: (866) 223-8508 / Outage Map & Information
  • Lubbock Power & Light: (806) 775-2509 / Outage Map & Information

 

Customers served by CenterPoint, Oncor and AEP Texas lines can now also be notified by text message or email when their home or business is affected by a power outage. Sign up for the free alerts below:

  • CenterPoint – Power Alert Service®
  • Oncor – My Oncor Alerts
  • AEP Texas - AEP Alerts

 

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Copyright 2025 Retail Energy Solutions, LLC dba Frontier Utilities
All Rights Reserved PUCT Certificate 10169
601 Travis Street,  Suite 1400
Houston,  TX  77002
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24 HOUR POWER OUTAGE CONTACT

In the event you experience an outage, please call your TDSP for assistance. You may also view their Outage Tracker maps by clicking on the links below.

 

Texas Transmission and Distribution Services Providers

 

Houston and Surrounding Areas:

 
CenterPoint Energy: (713) 207-2222

or toll free

(800) 332-7143

Click Here to view Page

 
Texas New Mexico Power:1 (888) 866-7456
 
 

Dallas/Ft Worth and Surrounding Areas:

 
Oncor Electric Delivery (formerly TXU):(888) 313-4747

Click Here to view Page

 
Texas New Mexico Power:1 (888) 866-7456
 
 

South Texas:

 
AEP:(866) 223-8508

Click Here to view Page

 
 

Customers served by AEP Texas lines can now be notified by text message or email when their home or business is affected by a power outage. Sign up for free at AEPTexas.com/Alerts

 

West Texas:

 
AEP:(866) 223-8508
 
Oncor Electric Delivery (formerly TXU):(888) 313-4747
 
Texas New Mexico Power:(866) 223-8508
 
 
 
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Copyright © 2009-2025 Retail Energy Solutions, LLC dba Frontier Utilities
All Rights Reserved PUCT Certificate 10169
601 Travis Street, Suite 1400 | Houston, TX 77002

Privacy Policy  |  Terms of Use

Copyright © 2025 Frontier Utilities Northeast, LLC.
All Rights Reserved
601 Travis Street, Suite 1400 | Houston, TX 77002
Electric Generation Supplier (EGS) License No. A-2013- 2387060
Natural Gas Supplier (NGS) License No. A-2013- 2387088

Privacy Policy  |  Terms of Use

Copyright © 2025 Frontier Utilities Northeast, LLC.
All Rights Reserved
601 Travis Street, Suite 1400 | Houston, TX 77002
Electric Service (CRES) Provider Certification No. 14-795E
Natural Gas Supplier (CRNGS) Certification No. 14-348G

Privacy Policy  |  Terms of Use

Copyright © 2025 Frontier Utilities Northeast, LLC.
All Rights Reserved
601 Travis Street, Suite 1400 | Houston, TX 77002
New Jersey Electric Power Supplier License No. ESL-0220
New Jersey Natural Gas Supplier License No. GSL-0193

Privacy Policy  |  Terms of Use
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